FAQs

What should I expect?

Due to COVID 19 I am providing only Telehealth sessions. I utilize a HIPPA compliant video platform for these visits. Though I would love to meet in person, I feel that at this time for my safety as well as yours we meet virtually.

Can I use my insurance benefits?

Yes! I am in network with BCBS NC, Optum (United), Aetna, Medicare and some EAP companies (call to inquire). It is important to verify your insurance company before your first appointment. Please call the customer services number on the back of your insurance card. This especially important if you want to use tele health services.​

I welcome those who are out of network and I can prove you with a Superbill to submit for reimbursement to your insurance company. I also take self pay clients and accept credit cards, cash and HSA cards.

Payment is expected at the time of your appointment. You are ultimately responsible for your copays and/or deductibles

How long does each therapy session take?

Sessions are usually 45 mins in length. The first session is considered an intake session and may be longerCouples sessions are 60 minutes in length. The number of sessions can vary and it is hard to put an exact number on the number an individual will require. This number is determined by you and I and in certain circumstances by your insurance company.

Confidentiality

All communication between you and I will remain confidential as defined by your consent to treat. Circumstances that I am required by law to disclose information are in cases of child abuse or neglect, imminent threat of harm to self or others, elder abuse, or if I am court ordered to do so. Otherwise information about you or your treatment can only be released by written consent.

Crisis Services

I am not a crisis service and am not available 24/7. All therapy services are by appointment only. If you are in crisis, please contact 911 or go to your nearest ER.